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英語(yǔ)面試中如何應對角色扮演的問(wèn)題
角色扮演是各大外企招聘時(shí)經(jīng)常采用的方式之一�；卮疬@類(lèi)問(wèn)題的要點(diǎn)是應聘者一定要設身處地、把自己當作角色中的人物。另外，基于任何角色提出的問(wèn)題根本的目的是要考察應聘者對公司的態(tài)度，所以在角色扮演時(shí)，要把自己想象成該角色，也要站在全公司的角度來(lái)考慮問(wèn)題，所謂大處著(zhù)眼、小處著(zhù)手，方能立于不敗之地。
Case One
Interviewer: You are a director of our company and you are in charge of a project. There are six people in the project team. Due to different opinions, the team is split into two parts at a meeting and they are debating ferociously. At this time, as a leader, what will you do to coordinate the two parts? If the two parts disagree, what will you do then?
如果你已經(jīng)成為我公司的一名主管，由你負責管理一個(gè)項目。在該項目的團隊中一共有六個(gè)人。在一次會(huì )議上，由于觀(guān)點(diǎn)不同，團隊分成兩派，,進(jìn)行了激烈的爭論，這時(shí)，你作為領(lǐng)導者該如何協(xié)調?如果兩方不能達成共識，你又會(huì )怎么辦?
Applicant: First, I will listen to both sides carefully, and make my own judgment. If I prefer one side, I will give facts and data to persuade the other side. If my opinion is between the two sides, I will also give facts and data to prove my opinion right. It is better that the two sides will agree on it. If not, I will stick to my opinion and allow the colleagues who keep reserved opinions to give more data and communicate with me. In short, my principle is that everything should be based on data and facts. Every colleague has the right to express his opinion. I will try my best to make all people agree on one thing. If I fail, I will make my decision, as a leader.
首先我會(huì )仔細聆聽(tīng)雙方的觀(guān)點(diǎn)和理由，并作出我的判斷。如果我傾向于其中一方的觀(guān)點(diǎn)，我會(huì )拿出數據和事實(shí)來(lái)說(shuō)服另一方;如果我的觀(guān)點(diǎn)是介于兩者之間，我同樣會(huì )基于數據和事實(shí)來(lái)證明我的立場(chǎng)。如果最后大家能夠達成共識自然最好。如果不能，我會(huì )堅持我的觀(guān)點(diǎn)，但允許持保留意見(jiàn)的同事拿出更多的數據來(lái)和我溝通�？傊�，我的原則是，用數據和事實(shí)說(shuō)話(huà)，每一位同事都有權表達他的觀(guān)點(diǎn)，我會(huì )盡量讓大家達成共識。如果不行，那作為領(lǐng)導者，我會(huì )做出一個(gè)決定。
點(diǎn)評：該求職者能夠基于數據和事實(shí)說(shuō)話(huà)，既不是獨斷專(zhuān)行，也不做和事老，這充分表現了他處理問(wèn)題的成熟程度。
Case Two
Interviewer: You are now a team member and if your leader has made a decision but you don't quite agree with this decision and other members don't express any special opinions, what will you do?
如果你現在是一個(gè)項目的團隊成員，如果你的領(lǐng)導已經(jīng)作出了一個(gè)決定，但你個(gè)人對這個(gè)決定不十分贊同，而其他的成員沒(méi)有表達特別的意見(jiàn)，那你會(huì )怎么做?
Applicant: If my leader has made a decision, but I myself don't quite agree with this decision and other members don't express any special opinion, I will still express my opinion. If the leader doesn't agree with me, I will make my own judgment. If this decision isn't very important, then as a team member, I will act according to what the leader has decided. If this is a key decision, I will gather related information to support my view and try to persuade my leader.
如果我的領(lǐng)導已經(jīng)做出了一個(gè)決定，但我個(gè)人對這個(gè)決定不十分贊同，而其他的成員沒(méi)有表達特別的意見(jiàn)，這時(shí)候問(wèn)我仍然會(huì )提出我的意見(jiàn)。如果領(lǐng)導不同意，那我會(huì )做出自己的判斷。如果我們這個(gè)決定并不是十分重要的，那么作為團隊成員，我會(huì )遵照領(lǐng)導的決定來(lái)執行;如果是一個(gè)關(guān)鍵的決定，我會(huì )搜集相關(guān)的材料為我自己的觀(guān)點(diǎn)尋找支持，力求說(shuō)服領(lǐng)導。
點(diǎn)評：雖然只是一個(gè)團隊成員，但該求職者仍然能夠大膽地提出自己地意見(jiàn)，并且能夠就問(wèn)題做出理性的判斷，能夠讓面試官覺(jué)得該求職者是真正站在公司的立場(chǎng)上看待問(wèn)題，并且體現了他處理問(wèn)題的成熟性。
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