英文道歉信

英文道歉信精選15篇

　　在充滿(mǎn)活力，日益開(kāi)放的今天，道歉信的使用越來(lái)越廣泛，道歉信可以幫助我們表示遺憾和歉意，表明愿意補救的愿望，提出建議或安排。那么你有了解過(guò)道歉信嗎？下面是小編整理的英文道歉信，僅供參考，希望能夠幫助到大家。

英文道歉信1

Dear xxx,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

XXX

英文道歉信2

游客朋友們：

　　首先我們真心感謝桅子花開(kāi)、海星以及馬來(lái)吸呀等幾位網(wǎng)友給我們所提的意見(jiàn)，今年在政府論壇上有兩封公開(kāi)批評我們的帖子，說(shuō)實(shí)在的，剛剛看到的時(shí)候，心里確實(shí)是堵得慌的，不高興的，總覺(jué)得目前國內旅游市場(chǎng)大環(huán)境就是這個(gè)樣子，大社不強，小社散差，從業(yè)人員服務(wù)意識、技能普遍不強等等，剛開(kāi)始，我們確實(shí)給自己找了一些自我安慰的借口。

　　現在再認真思考這個(gè)問(wèn)題，我們覺(jué)得，做為從業(yè)人員有責任、有義務(wù)，也必須為游客提供更為輕松、快樂(lè )的旅游時(shí)光。坦誠的說(shuō)，今年7、8兩個(gè)暑期月份下來(lái)，在我們質(zhì)檢回訪(fǎng)過(guò)程中，所發(fā)現存在質(zhì)量問(wèn)題的，游客投訴到公司的也絕不僅此兩例。

　　我們總結分析下來(lái)，存在質(zhì)量問(wèn)題的主要是散客出游群體，暑期質(zhì)量問(wèn)題一般容易出現在車(chē)輛空調不好，某些導游態(tài)度存在問(wèn)題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類(lèi)，一類(lèi)是組團旅行社，我們**就是這樣類(lèi)型的旅行社，面向終端客戶(hù)收取客源;一類(lèi)是地接旅行社，主要接待外地游客來(lái)本地旅游;第三類(lèi)是同行批發(fā)旅行社，如揚州蘇之旅旅行社，儀征旅行社同行受制于客源量問(wèn)題，收到游客報名后，無(wú)法獨立發(fā)團，只能交給這樣的批發(fā)旅行社統一發(fā)團。這種現狀就導至了組團旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來(lái)說(shuō)，儀征散客出游，選擇哪家旅行社報名的差別是不大的，唯一的區別所在是旅行社經(jīng)營(yíng)者的思路，以及遇質(zhì)量投訴后，規模大一些的旅行社對批發(fā)旅行社的牽制能力會(huì )更強一些，僅此兩點(diǎn)而已。

　　關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn)，就是導游，景點(diǎn)美不美，全靠導游一張嘴。好的導游除了在講解上會(huì )更為精彩外，對于游客心理的把握能力通常也會(huì )很強，會(huì )有較強的協(xié)調溝通能力，而目前導游的'生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導致了其責任心的下降，因其兼職故而也缺少有效的服務(wù)技能培訓。旅行社不是不想有自己的全職導游，而是因為旅游業(yè)的季節性特別強，旺季再多導游也不夠用，進(jìn)入12月份以后的3個(gè)月淡季對于小旅行社而言，可能1個(gè)導游都嫌多，這個(gè)微利行業(yè)人力成本應該是最大的成本了，所以這種季節性的特點(diǎn)也導致旅行社不敢、不能用過(guò)多的全職導游。我們公司目前全職導游有16名，在揚州地區算得上是規模龐大的一支導游隊伍了，但也只能應對平常季節的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團隊，就是一個(gè)主要由兼職導游帶隊的團隊。

　　從我們自身的角度來(lái)講，我們必須認真反思這個(gè)行業(yè)，認真反思自已，如果不能真正將客戶(hù)贏(yíng)這個(gè)第一戒寫(xiě)到我們每個(gè)員工心里去，**旅行社終將被市場(chǎng)淘汰。從上周起，我們已經(jīng)開(kāi)始在竭盡全力探討游客旅游體驗的問(wèn)題，我們希望盡快將我們的服務(wù)意識、服務(wù)技能，迅速從對人的服務(wù)，提升至對客戶(hù)的服務(wù)。我們將盡已所能去改造現有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現狀，終將實(shí)現給游客創(chuàng )造輕松快樂(lè )時(shí)光這個(gè)最終目標。當然，接下來(lái)可能還會(huì )有質(zhì)量問(wèn)題出現，還會(huì )有游客投訴，但我們會(huì )以最好的狀態(tài)，迅速處理這類(lèi)的質(zhì)量問(wèn)題，給游客一個(gè)盡可能滿(mǎn)意的答復。

英文道歉信3

Dear xx,

　　I am writing this letter to express my apology that xx.

　　I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

英文道歉信4

　　XXX:

　　Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

　　I ll never be late for school again,please forgive me and believe me.

　　Thank you!

　　XX

　　date

　　譯文：

　　XXX：

　　對不起，我遲到了。我認為這是一個(gè)壞習慣，壞習慣。我會(huì )早點(diǎn)去學(xué)校，然后去上課的時(shí)間。我不會(huì )再遲到了，請原諒我，相信我。謝謝你!

　　XX

　　年 月 日

英文道歉信5

Dearxxx,

　　I am writing this letter to express my apology that xxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

　xxxxx

英文道歉信6

親愛(ài)的XXX:

　　作為家用電器維修公司，我們很抱歉不能為您提供及時(shí)周到的服務(wù)。我們非常希望你能理解我們，因為我們的.一些維修人員去培訓了，他們中的一些人去了另一個(gè)地方尋求服務(wù)�，F在，我們真的沒(méi)有維修人員被送到你家。為此，我們再次表示歉意。請放心，下周一我們會(huì )派維修人員去你家維修。

　　問(wèn)候！

王浩經(jīng)理

英文道歉信7

DearXXX,

　　I am writing this letter to eXXpress my apology that XXXX.

　　I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

英文道歉信8

Dearxxxxx,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

親愛(ài)的.xxxxx，(對方姓名)

　　我寫(xiě)這封信以表達我的道歉 xxxxxxxxxxxxxx(道歉原因)。

　　對此我深感抱歉。

　　我再次對給您造成的任何不便深感歉意，希望您能理解我的處境并接受我的道歉。

　　謹啟

　　xxxxxxxxx(自己姓名)

英文道歉信9

Dear Ms. Iwasaki,

　　Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

　　At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

　　Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

　　Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

　　May the year of the Rabbit bring you joy and prosperity.

　　Yours Sincerely,

　　Alfred Zhuang

　　Front Office Manager

　　November 03, 1999

　　Mr. Shen Nan Ping

　　Flat 20F, Block 1

　　Robinson Heights

　　8 Robinson Road

　　Hong Kong

英文道歉信10

　　Dear xx,

　　Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.

　　I' ll never be late for school again, please forgive me and believe me. Thank you!

　　Yours Sincerely，

　　Alison

英文道歉信11

Dear Mr. Smith,

　　I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

　　I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

　　I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.

　　Once again, I apologize for any inconvenience caused.

　　Sincerely yours,

　　xxx

英文道歉信12

　　Dear teacher,

　　I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

　　Yours,

　　**

英文道歉信13

Dear,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

　　Sincerely yours,

　　xin

英文道歉信14

親愛(ài)的瑪麗，

　　我很抱歉沒(méi)有盡快回復你7月6日的來(lái)信。當你的信到達時(shí)，我在北京。因為我的.秘書(shū)不能。不要把它轉發(fā)給我，它一直放在我的桌子上，直到我回來(lái)。

　　謝謝你的所有消息。很高興得知貴公司同意簽署合同，繼續與我們合作。在不久的將來(lái)，我們一定會(huì )取得更大的成功。

　　期待著(zhù)趕上，并再次為延誤道歉。

　　真誠地

　　湯姆

英文道歉信15

Dear Martin,

　　I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will not be able to meet you at the airport as soon as you arrive.

　　The reason is that your flight will arrive early in the morning, and the earliest I can get To the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.

　　By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.

　　Looking forward to our meeting.

　　Yours sincerely,

　　Li Ming

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